These terms and conditions tell you information about us and the legal terms and conditions on which our independent authorised teachers (Language for Fun Teachers) supply their services to you.
We operate the website https://languageforfun.org/. We are Language for Fun Limited, a company registered in England and Wales under company number 07208944 and with our registered office at 113 Dartmouth Avenue, Newcastle-Under-Lyme, ST5 3NS.
We operate a network of teachers under the name “Language for Fun”. In these terms and conditions, the words “Language for Fun”, “we” or “us” refers to either Language for Fun Limited and/or any of our Language for Fun Teachers from time to time, as applicable.
Each of our Language for Fun Teachers is independently responsible for legal and regulatory compliance and the operation of their business. When booking through our website or over the telephone we will inform you as to whether you are booking with Language for Fun Limited or with one of our Language for Fun Teachers. The resulting legal contract will be between you and the relevant party with whom you have booked and is subject to these terms and conditions.
Any issues arising from any bookings made by you either through our website, in person, by email or over the telephone are the sole liability of the relevant party with whom you have booked.
1.1 In these Conditions the following definitions apply:
Conditions means our terms and conditions of business set out in this document.
Contract means the contract between you and us relating to you enrolling on one of our Courses, incorporating these Conditions.
Course means all and each of the courses which are offered from time to time by us and selected by you on our Website or by you signing up from time to time.
Materials means all and any workbooks, online course materials and any other training materials specified for the Course booked by you.
Website means https://languageforfun.org/.
2.1 If you enrol on a Course with us you agree to be legally bound by this Contract.
2.2 These Conditions apply to and form part of the Contract between us and you. They supersede any previously issued terms and conditions of purchase or supply.
2.3 When you place an order through our Website or over the telephone, that order shall be an offer by you to enrol on a Course, subject to these Conditions. You can amend or withdraw your order at any time before we have confirmed acceptance of your order.
2.4 An order shall not be accepted, and no binding obligation to supply any Courses shall arise, until we have confirmed to you our acceptance of your order.
2.5 No variation of these Conditions or to the Contract, shall be binding unless expressly agreed in writing and signed by us.
2.6 We may contact you to say that we do not accept your order. If we do this, we will try to tell you promptly why we do not accept your order. This is typically for the following reasons:
(a) we cannot run a particular Course (this may be because, for example, we have a shortage of staff);
(b) we cannot authorise your payment;
(c) you are not allowed to enrol on a Course with us;
(d) we are not allowed to sell the Course to you; or
(e) there has been a mistake on the pricing or description of the Course.
3.1 Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
3.2 Our Privacy Policy is available at https://languageforfun.org/privacy-policy-language-for-fun-last-updated-june-2018-by-jessica-bonnard/.
4.1 Details of the Course (including its duration) that you have enrolled onto will be as set out on our Website at the point when you select your Course or will be confirmed to you over the telephone, depending on how you choose to book with us. We will carry out our services for the duration of the Course subject to this Contract.
4.2 Individual lessons within a Course may be provided either in a face-to-face environment or remotely/virtually/electronically depending on need and circumstances at the time.
4.3 Our conducting of the Course might be affected by events beyond our reasonable control. If so, there might be a delay before we can restart the Course, having made reasonable efforts to limit the effect of any of those events and having kept you informed of the circumstances, but we will try to restart the Course as soon as those events have been fixed.
5.1 The charges that apply to each Course are those which are shown on the Website from time to time and we will let you know the charges for the Course or the basis of calculating the charges for the Course (and any extra charges) to the fullest extent we can when you place an order with us.
5.2 We accept various methods of payment which may include BACS transfer, Paypal or cheques. Please check with the party with whom you are booked as to what payment methods they accept.
5.3 Payment for a Course is due in full in advance and is to be paid at the point of booking.
5.4 If your payment is not received by us under clause 5.3 you shall not be permitted to start your Course and no Materials will be sent to you.
5.5 All payments shall be made:
(a) in full without deduction or set-off, in cleared funds; and
(b) to the bank account nominated by us.
5.6 The price of a Course is in pounds sterling (£)(GBP) and includes VAT at the applicable rate.
6.1 The following Conditions apply if and only if you enter into this Contract with us as a consumer where the Contract is a distance contract or off-premises contract within the meaning of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
6.2 The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that you have the right to cancel the Contract within 14 days of the date of the Contract without giving a reason and get a full refund on your fees by informing us in accordance with Condition 6.3. A full refund will only be provided if the Contract is cancelled within the 14 day period.
6.3 To exercise the right to cancel in Condition 6.2, you must inform us at the address or email address you were provided with when you booked your Course of the decision to cancel this Contract by a clear statement setting out the decision (i.e. via a letter sent by post or email). You may wish to use the model cancellation form set out below (but it is not obligatory). In any event you must be able to show clear evidence of when the cancellation was made, so it might be better for you to use the model cancellation form.
Cancellation form
To [insert name of teacher] of [teachers contact address] and, where available, [insert e-mail address]:
I hereby give notice that I cancel my contract of sale for the supply of the following service [*],
Ordered on [*]/received on [*],
Name of consumer,
Address of consumer,
Signature of consumer (only if this form is notified on paper),
Date
[*] Delete as appropriate
6.4 We shall not allow you to start the Course or provide you with the Materials until the 14-day cancellation period in Condition 6.2 is over, unless:
(a) you want to start the Course and be provided with the Materials during the 14–day cancellation period;
(b) we have agreed to do so; and
(c) you have signed a written confirmation (a copy of which is set out below) and given it to our representative (if you do this, the written confirmation which you sign will form part of this Contract as though set out in full here)
6.5 If you request to start the Course and be sent the Materials within the 14-day cancellation period, you acknowledge that if you subsequently cancel the Contract during the 14–day cancellation period, you shall be required to pay for all services provided up until the time when we were informed of your decision to cancel the Contract on a pro-rata basis.
6.6 If the Course has been performed fully within the cancellation period, you acknowledge that you shall lose the right to cancel the Contract and shall not be entitled to a refund.
Confirmation to start work early:
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that in most cases, you can cancel the Contract within 14 days. This may happen because you change your mind.
By signing this written confirmation and giving it to our representative, you agree that, on your request, we can start to carry out the services during the 14–day cancellation period.
You still have a right to change your mind and cancel the Contract during the 14–day cancellation period, however, we will charge you for the cost of the services carried out by us until the time when you tell us that you want to cancel the Contract. The amount we charge you will be in proportion to what we have carried out, in comparison with the full coverage of this Contract.
You acknowledge, however, that you will lose the right to change your mind and cancel the Contract during the 14–day cancellation period once the services have been fully carried out by us. If this happens, we will charge you for the full cost of the services carried out by us.
To [ ] of [ ] and, where available e-mail address
I hereby give notice that I request you to supply of the following service [*] to commence on the following date [*]
Name of consumer,
Address of consumer,
Signature of consumer,
Date
[*] Delete/ insert details as appropriate
7.1 If you cancel this Contract in accordance with Condition 6.2, we will reimburse to you all payments received from you except where we are allowed to keep such payments such as where you have started the Course within the 14–day cancellation period and you have signed our written confirmation to start the Course within the 14–day cancellation period (see Condition 6.4 for more details).
7.2 We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Contract.
7.3 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
7.4 If you cancel this Contract in accordance with Condition 6.5 you agree to immediately return any Materials you have received back to us.
8.1 Once the 14 day period in Condition 6.2 has expired, you may cancel your Contract by providing us with notice in writing, but we are not able to provide a refund of any kind.
8.2 Our Courses are run on the basis of each Course having a minimum number of people participating in it. If numbers drop below this level the running of the Course becomes uneconomically viable for us. Someone dropping out is also damaging to the Course and the other participants, as part of the success of our Courses is the interaction between its participants.
8.3 By cancelling your place after the Course has started you have taken up a slot that could have been taken by someone else and we would be unable to find someone to fill the vacancy.
8.4 We are under no obligation to refund or transfer your money in the event that you are unable to attend part of or the entire Course.
9.1 We shall conduct our Courses with reasonable care and skill.
9.2 Materials may be provided in person, sent to you in hard copy or provided electronically.
9.3 You agree that all intellectual property rights in the Material vest absolutely with us and that you shall not acquire, in any way, any title, rights of ownership, or interest in any intellectual property rights of whatever nature in the Materials.
10.1 If this Contract is ended it will not affect our right to receive any money which you owe to us under this Contract.
10.2 We may cancel the Contract at any time by giving you notice in writing if:
(a) you do not provide us with any information we need in order to be able to provide the Course to you;
(b) you commit a material breach of Contract and such breach is not remediable;
(c) you commit a material breach of the Contract which is capable of being remedied and such breach is not remedied within 14 days of receiving written notice of such breach;
(d) you fail to pay any amount due under the Contract on the due date.
10.3 We may cancel the Contract any time by giving you not less than 14 days’ notice in writing.
10.4 Termination or expiry of the Contract shall not affect any accrued rights and liabilities of the Supplier at any time up to the date of termination.
11.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:
(a) losses that:
(i) were not foreseeable to you and us when the contract was formed;
(ii) were not caused by any breach on our part;
(b) business losses; and
(c) losses to non-consumers.
11.2 We shall not be liable for any failure in, or delay in, providing the Course to the extent directly prevented or delayed by:
(a) any information and documentation provided to us by you or on your behalf in relation to the Course; or
(b) any instructions provided to us by you or on your behalf being materially incomplete, inaccurate, illegible or arising from such instructions being delivered late.
12.1 We will try to resolve any disputes with you quickly and efficiently.
12.2 If you are unhappy with:
(a) the Course;
(b) our service to you generally; or
(c) any other matter,
please contact us as soon as possible.
12.3 Detail of our complaint handling procedure are available upon request.
12.4 If you want to take court proceedings, the courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this contract.
12.5 The laws of England and Wales will apply to this Contract.
13.1 No one other than a party to this contract has any right to enforce any term of this contract.