Privacy Policy Franchisee Enquiries

Privacy Notice – Franchise and Teaching Enquiries

1. Introduction

This privacy notice explains how Language for Fun Ltd collects, uses, and protects personal data in connection with enquiries and applications to purchase and operate a Language for Fun franchise.

Language for Fun Ltd acts as the data controller for personal data processed as part of the franchise enquiry, recruitment, and selection process.

2. Data Controller

Language for Fun Ltd
Registered address: 113 Dartmouth Avenue, ST5 3NS
Email: [email protected]

3. Personal Data We Collect

We may collect and process the following personal data where relevant and proportionate to your franchise enquiry or application:

• Name
• Contact details (email address, telephone number, postal address)
• Information about your professional background, business experience, and skills
• Information about your interest in the franchise opportunity, including preferred territory or location
• Financial or funding-related information where voluntarily provided and reasonably necessary to assess franchise suitability
• Details of your enquiry, application, and correspondence with us
• Notes from calls, meetings, interviews, or discovery sessions
• Any other information you choose to provide during the franchise enquiry process

We only collect personal data that is necessary for the purposes set out in this notice.

4. How We Collect Your Personal Data

We collect personal data when you:

• Submit a franchise enquiry or application via our website
• Contact Language for Fun Ltd by email, telephone, or other means
• Participate in calls, meetings, interviews, or franchise discovery events
• Communicate with us during the franchise recruitment and assessment process

5. How We Use Your Personal Data

We use your personal data for the following purposes:

• Responding to franchise enquiries
• Providing information about the Language for Fun franchise opportunity
• Assessing suitability to become a franchisee
• Managing and administering the franchise recruitment and selection process
• Communicating with you about next steps, documentation, and decisions
• Maintaining internal records relating to franchise enquiries and applications
• Improving our franchise recruitment processes
• Complying with legal and regulatory obligations

6. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your personal data:

• Legitimate interests – to respond to franchise enquiries, assess applicants, and operate an effective franchise recruitment process. We have considered and balanced our legitimate interests against your rights and freedoms.
• Contractual necessity – where processing is required to take steps at your request prior to entering into a franchise agreement.
• Consent – where required, for example where you choose to receive optional marketing communications about franchise opportunities.
• Legal obligation – where processing is necessary to comply with applicable laws and regulatory requirements.

Where processing is based on consent, you may withdraw your consent at any time.

7. Sharing Your Personal Data

We may share your personal data only where necessary and proportionate for the purposes described in this notice.

This may include sharing data with:

• Relevant personnel within Language for Fun Ltd involved in franchise recruitment and assessment
• Professional advisers (such as legal or financial advisers) acting on behalf of Language for Fun Ltd
• Third-party service providers who support our IT, administration, or recruitment systems and who process personal data on our instructions

Where a franchise opportunity relates to a specific territory, limited information may be shared with an appointed or incoming franchise partner only where necessary to progress the franchise opportunity and in accordance with UK GDPR.

We do not sell personal data and do not share it for unrelated purposes.

8. Data Retention

We retain personal data relating to franchise enquiries and applications only for as long as necessary for the purposes for which it was collected, taking into account legal, regulatory, and legitimate business requirements.

Retention periods depend on the nature and outcome of your enquiry, for example:

• Where a franchise enquiry does not progress, personal data may be retained for a limited period to allow for follow-up correspondence, record-keeping, and to demonstrate fair and consistent recruitment practices.
• Where an enquiry progresses to a franchise agreement, relevant personal data will be retained in accordance with contractual, legal, and accounting obligations.

Method Training and Confidentiality

Where you participate in Language for Fun proprietary method training prior to entering into a franchise agreement, including training provided under a confidentiality or non-disclosure agreement, we may retain limited personal data relating to that training.

This may include information necessary to identify:

• Who has received training in our proprietary method
• The nature and timing of the training provided

We retain this information where it is necessary for our legitimate interests, including:

• Protecting our intellectual property and confidential know-how
• Enforcing confidentiality and contractual obligations
• Managing legal rights and potential disputes

In these circumstances, we may be unable to fully comply with a request to erase certain personal data where retention remains necessary for these purposes, in accordance with Article 17(3) of UK GDPR. Any personal data retained for these purposes will be limited to what is strictly necessary and will continue to be protected in accordance with this privacy notice.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Restrict or object to processing
• Request data portability (where applicable)
• Withdraw consent at any time (where processing is based on consent)

Please note that some rights may be subject to limitations or exemptions under UK GDPR where continued processing is necessary for legal or legitimate business purposes.

To exercise your rights, please contact us using the details above.

10. Data Security

We have appropriate technical and organisational measures in place to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

11. Complaints

If you have concerns about how your personal data is handled, you may contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: https://ico.org.uk
• Telephone: 0303 123 1113

12. Changes to This Privacy Notice

We may update this privacy notice from time to time. The most current version will be published on our website.